Privacy Policy
Effective Date: August 1, 2025

Reflective Hospitality (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our website: https://reflectivehospitality.ca.

1. Information We Collect
We may collect personal information when you:

• Fill out a contact form
• Send us an email
• Request a consultation

This may include your name, email address, phone number, business name, and any other details you choose to provide.

2. How We Use Your Information
We use the information you submit to:

• Respond to your inquiries
• Provide consulting services
• Communicate about your project or request
• Improve our website and services

Send occasional promotional or marketing content (only if you’ve opted in)

3. Marketing & Advertising
Reflective Hospitality may use basic visitor data to inform future marketing efforts, including email newsletters or online advertising (e.g., social media, Google Ads). Any such use will comply with Canadian Anti-Spam Legislation (CASL), and you may unsubscribe from marketing emails at any time.

We do not sell or share your information with third parties for their own marketing purposes.

4. Cookies & Analytics
Our website may use standard cookies and third-party analytics tools (like Google Analytics) to improve performance and understand visitor behavior. These tools collect non-personally identifiable information such as browser type, pages visited, and time spent on the site.

5. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal data. However, please note that no online platform is 100% secure, and you should always take care when submitting information online.

6. Your Rights
As a Canadian user, you have the right to access or request deletion of your personal information at any time. To do so, please contact us using the details below.

7. Contact Us
If you have any questions or concerns about this Privacy Policy, or would like to make a request regarding your personal information, you can contact us at:

Reflective Hospitality
Email: info@reflectivehospitality.ca
Location: Kelowna, British Columbia, Canada

8. Updates to This Policy
This policy may be updated from time to time. Any changes will be posted to this page with an updated effective date.